AAG Policies

Atlanta Antique Gallery Guarantee/Return Policy

Customer satisfaction is 100% guaranteed on web sites sales. If you are unhappy with your purchase for any reason, you must notify the Gallery via email to info@atlantaantiquegallery.com or by phone at 770-457-7444 immediately, and return the item within 3 days of receipt. There is a 15% restocking charge for returned items. A credit less the restocking charge will be issued within 5 business days of receipt of the returned item. Shipping and insurance for the returned items are the buyers responsibility. This policy also applies to items returned from layaway. By clicking "submit" on the checkout page you are acknowledging our return policy. In making a "down-payment" for a layaway you are acknowledging our return policy. There are NO exceptions to the return policy, as these fees need to be charged, to cover the lost sales opportunity for the returned item & to cover website relisting costs.

Mechanical Items Policy

General Disclaimer For Mechanical and Electric Units If Applicable: We cannot guarantee antique and vintage items for mechanical reliability. These items were manufactured many years ago and in many cases have not been in operation for several years. This includes clocks, watches, radios, etc.

Shipping Policy

The Atlanta Antique Gallery takes pride its Shipping Department. Antiques are unique items, that cannot be replaced if the product is damaged during shipping. We understand the disappointment of just one antique being lost to shipping damage. Our dealers and customers have demanded the best when it comes to shipping antiques. We package the items so that no damage will occur during normal, and even some abnormal, shipping conditions. All of this extra attention does cost a little more, but we have found that these costs are minimal when compared to the cost of loosing just one priceless item to shipping damage. Should damage occur, however, during shipping, refer to our Guarantee/Return Policy above!