Frequently Asked Questions

The Gallery generally offers a discount of 10% on sales of $100+ when paid for by cash or check. No discount is available with use of a credit card. Some dealers, on a case-by-case basis, offer a larger discount to other dealers. Discounts are not available on layaway items.

Discounts are not offered on website sales.

The Gallery does offer a layaway program. There is a 30% down payment required at time of purchase. The payment plan is offered for 1 – 3 months. 1 month is for antiques under $500; 2 months for antiques $500 - $1000; and 3 months for antiques with a value of $1500+. No discounts will apply to layaway sales.

Layaways are applicable to website sales. Same conditions apply.

Sales in the Gallery can be paid for by cash, check, American Express, Discover, MasterCard and Visa. No discounts are offered with any of the credit cards.

All sales in the Gallery are final. There are no refunds or exchanges.

Customer satisfaction is 100% guaranteed on web site sales. If a customer is unhappy with their antique purchase, for any reason, they must notify the Gallery via email to info@atlantaantiquegallery.com or by phone at 770-457-7444 immediately, and return the antique within 3 days of receipt. There is a 15% restocking charge for returned antiques. A credit less the restocking charge will be issued within 5 business days of receipt of the returned antique. Shipping and insurance for the returned antique are the buyers’ responsibility. By clicking submit on the checkout page, a customer acknowledges the Gallery’s return policy.

The Gallery has a company that will deliver large antiques. The cost of this delivery is based on the distance from the Gallery to the premise.

Antiques are unique items that cannot be replaced if they are damaged during shipping. We have professionals that package the antiques in new boxes, with bubble wrap and peanuts, according to UPS requirements. Standard UPS or USPS charges apply for shipping, plus an additional cost for packaging and handling.

The Gallery offers “on approval” sales. Antiques may be taken out of the Gallery for a 24-hour period. They must be paid for prior to taking the antique out of the Gallery. However, the check or the credit card is not processed until the customer has approved the sale.

Antiques may be held for a 24 hour period. Once the timeframe expires, the antique will be returned to the case.